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Söndag, 31:a december 2023

Happy 2024!

At Tendfor, we end the year thankful for all our new customers and partners all over the world, for 60%+ growth with industry leading profitability, and for even more “world’s first” Teams native features arriving to our platform.

Stay tuned during 2024 for new Teams/web/mobile clients, a new breed of next gen omnichannel, and other surprises in the native professional Teams contact center and attendant console SaaS platform already trusted by more global enterprises than any other.

Happy New Year and cheers!

Lördag, 23:e december 2023

Merry Christmas!

Merry Christmas to all our friends, great partners, and awesome customers all over the globe!

The run-up to the holiday season culminated in our amazing dev team finalizing one of our biggest releases yet.

Get in touch to learn more about how Tendfor 3.15 further reinforces our position as the most reliable and feature rich native Teams contact center and attendant console platform.

Our team stands ready to demo unique additions such as full professional automated callback, advanced supervisor monitoring, and much more.

Lördag, 8:e juli 2023

New Tendfor 3.14 release in worldwide GA production

The most advanced native attendant console and contact center platform for Microsoft Teams is constantly evolving.

During June, Tendfor CCaaS customers all over the world received new features such as:

  • Advanced new text-to-speech functionality, where we offer the full syntax of Microsoft’s advanced TTS, with free use of all voices and Tendfor’s standard variables like queue position and waiting time messages in the same voice.
  • We are now allowing Tendfor’s unique multi-language capabilities to extend beyond our 10 standard languages, allowing customers to select from all of the 200+ Microsoft supported languages. The... Läs mer »

Fredag, 23:e juni 2023

AAA

Based on our performance up until the end of 2022, Tendfor has shown unparalleled growth resulting in industry leading profitability.

This places us in a position where we, just three-and-a-half years after the release of our Microsoft Teams certified contact center SaaS platform, have already been awarded triple A status by Dun & Bradstreet.

Signifying the highest level of creditworthiness and financial stability, this affords our customers and partners confidence in our independence and continued devotion to keeping our position as leaders in providing the most feature rich and reliable native Teams... Läs mer »

Fredag, 20:e januari 2023

New Tendfor white paper

With so many of the world’s largest organization relying on Tendfor for their advanced Teams contact center and attendant console functionality, our partnership with Microsoft is broadening in a number of markets around the globe.

We are thankful to work closely with Microsoft's global team whom assisted in producing our new marketing material in print and video to be used at Microsoft internally, as well as in marketing on the Microsoft AppSource, by our partners and in other media.

We are proud to release some of the fruit of that collaboration in... Läs mer »

Lördag, 31:a december 2022

What a year

At Tendfor, we would like to thank our amazing customers and partners for another magical year.

It is hard to believe that since the end of 2019 and the release of our unique Microsoft Teams contact center and attendant console, we have achieved milestones like becoming the world’s first all API-based production platform for Microsoft Teams contact center/attendant console, and the first to be Microsoft certified for API-based native Teams contact center, having paying customers in 17 countries, serving many of the world’s largest organizations, including 10 customers with over 100,000... Läs mer »

Lördag, 24:e december 2022

Merry Christmas and Happy Holidays

As we celebrate this holiday season, we remain acutely aware that we still have a tragic ongoing war in Europe.

Because of that, we yet again forgo our traditional Christmas gifts and donate to humanitarian aid for the people of Ukraine through the important work of Médecins Sans Frontières.

Tisdag, 22:a november 2022

Unique Microsoft Compliance Recording from Tendfor

We will shortly be releasing a unique contact center integrated take on Microsoft Teams Compliance Recording. 

Tendfor customers will be able to record only contact center and/or attendant console calls coming in through queues, without the risk of having private Teams calls to the agents recorded. 

This is a highly requested feature that respects the privacy of staff. Now this no longer has to block your organization’s move to an all-Teams contact center/attendant console. 

As an added security/privacy bonus, recorded calls will be stored exclusively in the own customer's Azure tenant - with superb search and... Läs mer »

Torsdag, 3:e november 2022

The best attendant console gets even better

The world's best attendant console/receptionist for Microsoft Teams is about to get a whole lot better.

This is just one of the many new features and improvements arriving with our upcoming release, reach out, and we will tell you more. 

Lördag, 1:a oktober 2022

End of an era

Nostalgic to pull the trigger on the last renewal under this program.

Now we hope for an awesome ISV option under the new partner model to emerge this year. 

With our co-sell status and our status as certified solution for Microsoft Teams also achieved during this year, we look forward to a continued great cooperation with all our friends within the Microsoft-family all over the world.

You all rock!