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Enterprise UC telephony that does everything your legacy system did and more - only smarter and better.
Using Skype for Business without drawing on the switchboard capabilities is like driving around in a rusty Pinto, while a bought and paid for Ferrari gathers dust in the garage.
Skype for Business and Teams are the perfect UC-platforms for your internal communications.
Adding Tendfor's Contact Center and Attendant support also integrates external communication needs, cutting costs in the process. We make leaving legacy solutions behind easy.
Professional queues with full mobile phone support, advanced Exchange/calendar integrations, Auto Attendant, full Nordic Presence with spoken referrals and stellar routing capabilities make sure agents and staff get reached, even when on the move.
Smart phone apps, sim-ringing or mobile-only for agents and remote use of our full windows client will offer new levels of productivity; opening the doors for professionals, attendants and contact center agents to work efficiently from home, remote sites, or even when on the road.
A fresh take on the professional Attendant and Contact Center front end, as revolutionary and free from dated PBX-legacy as our back end.
Modern responsive web interfaces means Tendfor's admin, stats, wallboards, phonebook and web client looks great when deployed in Teams.
Our web administration is powerful, yet easy to use. It makes setting up the entire Contact Center a breeze.
Perform tasks like creating Skype endpoints, setting up advanced IVRs and configuring all your wallboards directly from the modern interface.
Our web administration is powerful, yet easy to use. It makes setting up the entire contact center a breeze.
Perform tasks like creating Skype endpoints, setting up powerful IVRs and administering all your wallboards directly from the modern interface.
Tendfor's wallboards are web based and can even be deployed directly on your smart TV browser. They are primed for productivity and friendly competition among functions like sales staff.
Mining data and creating Excel reports have never been easier. In our web portal, you can zoom in and change what you want to see directly in the graphical interface. By expanding the grid, you can drill down and get more detailed information on critical data, like why calls were lost.
Wherever they work, agents can control their logon status, select answering device and which roles to service. They can even control other agents' status and devices.
The Web Client also offers key functionality not available in your Skype Client, like department searches and employees' Managers and Direct Reports.
Optional PowersShell administration, one-click upgrades/rollbacks, state of the art High Availability, unique Multi Tenancy and killer infrastrucutre makes Tendfor an instant love of IT departments - and currently the only real option for professional carrier based O365 Skype for Business Online/Teams hosting.
Tendfor is constantly being improved and given new features as we strive to raise the bar for productivity and usability. Our pace is high, but quality and Enterprise grade reliability is never sacrificed.
Get in touch for a demo or to hear from Government Agencies, Municipalities and Enterprises already happily relying on Tendfor.