On the 11:th of March at 9:00-10:00 am CET, Tendfor’s Tobias Nortvedt and Microsoft’s Andreas Adolfsson will host a webinar on the advantages of a fully featured receptionist/operator/attendant console in Microsoft Teams.
We can promise an interesting conversation, where you will gain an understanding of the possibilities offered by Microsoft’s new API for Teams telephony.
Tobias will go over practical use cases and cover what is required to get started.
Sign up to join in below (the webinar will be in Swedish)!
While we have all been waiting for the struggles of 2020 to end, for us at Tendfor, 2021 also marks an exciting new beginning in other ways.
Over the last year we have separated completely from all our integrations with our previous ownership structure, and 2021 will be the first year we start with all the employees, all the tech and the entire quickly expanding operation run independently, all within Tendfor AB.
We wish to take this opportunity to thank our friends at Relevo for all the good times together.
With all the... Read More »
We wish a very merry Christmas and all the best for an unusual holiday season to all our customers, partners, and friends.
This year – since most are not working from the office and times are hard for many – instead of sending out our traditional holiday treats, we have donated to SOS Children’s Villages.
Take care of each other. ❤
Having known and admired the work of Tobias Nortvedt for many years – the Tendfor team is exceedingly happy to finally have him onboard. We are stoked to get the privilege of benefiting from his experience and knowledge.
Tobias will strengthen Tendfor’ s stellar line-up as senior sales executive, with responsibility for key partnerships and large accounts. He will be a major asset to all our partners and customers.
Joining us from Enghouse Interactive, where he similarly held partner and key account responsibility, Tobias is a well known and respected authority in... Read More »
Native Microsoft Teams telephony for uncompromising contact center and switchboard operator functionality is no longer the future, it is now.
With the world’s first and only service provider independent production platform for 100% API and Microsoft cloud-based Teams telephony, you can work with any Direct Routing partner, but also with Microsoft Calling Plans.
Better yet, you can mix and match to combine different providers and methods for getting your numbers connected to Teams for truly global deployment or enhanced redundancy.
A choice you will surely love the next time you wish to switch... Read More »
Wow, just wow.
After a summer and start of this fall that has been the most hectic period ever for us here at Tendfor, we wish to thank all our new customers, proof of concept customers and partners all over the world for the amazing interest you have shown in API based Teams telephony!
We are overwhelmed by the attention, and we are happy to now have everything from organizations with 10 employees to some of the largest corporations in the world using Tendfor Teams.
At Tendfor, we also wish to give a... Read More »
In partnership with Telesmart, Tendfor is now offering local Australian Azure hosted service of the world’s first API based professional Teams telephony support system in production.
If you have operations in the region, now is a great time to move to the future of native UCC based contact centers and attendant consoles, based entirely on the Microsoft new APIs for Teams.
With its completely service provider independent delivery, if your PSTN numbers are available in Microsoft 365/Teams – Tendfor will be able to use them.
In addition to previous regions, you can now also get full telephony functionality in Teams with Microsoft Calling Plans in:
Tendfor remains the only production platform to offer Calling Plans compatible contact center and attendant console functionality with Teams.
To fully leverage the new global enterprise telephony possibilities offered by Microsoft Teams, you need more international features than ever.
For us that includes time zone sensitive queue scheduling, calendar monitoring and absence handling with personal auto attendant features.
It also means having all user interfaces and system phrases – like auto attendant, queue position and waiting time messages – available in more and more languages.
Now we increase our international dictionary to offer full support for all interfaces and phrases in the following languages:
We also offer phrase support in:
Which languages do... Read More »
Tendfor has now been added to the list of contact center products for Teams in the process of being certified by Microsoft.
More importantly, Tendfor is the first – and currently only – switchboard attendant and contact center solution on this list in the most intimately integrated API based “Extend + power” category of certification.
As detailed in the specification of the integration levels, linked at Microsoft below, this means Tendfor is the only system currently working independently of service provider. Hence, organizations can choose – or even mix and match –... Read More »