Later this early summer, all Tendfor customers will get a revolutionary new Teams app and web interface that will help boost productivity and customer service levels.  

For the first time in any native Microsoft Teams contact center, we are offering a truly unified interface that incorporates all of the advanced contact center information and controls, but also essentials like caller ID-based contact views in systems like Dynamics 365.

This gives professional contact center agents total information and... Read More »

The most advanced native attendant console and contact center platform for Microsoft Teams is constantly evolving.

During June, Tendfor CCaaS customers all over the world received new features such as:

• Advanced new text-to-speech functionality, where we offer the full syntax of Microsoft’s advanced TTS, with free use of all voices and Tendfor’s standard variables like queue position and waiting time messages in the same voice.
• We are now allowing Tendfor’s unique multi-language capabilities to extend beyond our 10... Read More »

Based on our performance up until the end of 2022, Tendfor has shown unparalleled growth resulting in industry leading profitability.

This places us in a position where we, just three-and-a-half years after the release of our Microsoft Teams certified contact center SaaS platform, have already been awarded triple A status by Dun & Bradstreet.

Signifying the highest level of creditworthiness and financial stability, this affords our customers and partners confidence in our independence and continued devotion to... Read More »

With so many of the world’s largest organization relying on Tendfor for their advanced Teams contact center and attendant console functionality, our partnership with Microsoft is broadening in a number of markets around the globe.

We are thankful to work closely with Microsoft's global team whom assisted in producing our new marketing material in print and video to be used at Microsoft internally, as well as in marketing on the Microsoft AppSource, by our partners and... Read More »

We will shortly be releasing a unique contact center integrated take on Microsoft Teams Compliance Recording. 

Tendfor customers will be able to record only contact center and/or attendant console calls coming in through queues, without the risk of having private Teams calls to the agents recorded. 

This is a highly requested feature that respects the privacy of staff. Now this no longer has to block your organization’s move to an all-Teams contact center/attendant console. 

As an added security/privacy bonus, recorded calls... Read More »

The world's best attendant console/receptionist for Microsoft Teams is about to get a whole lot better.

This is just one of the many new features and improvements arriving with our upcoming release, reach out, and we will tell you more. 

Tendfor is the first fully Microsoft Teams certified, native all API-based contact center and attendant console solution. 

Read about our partnership offerings with Microsoft in their Teams blog below, and contact us to find out more about why so many of the world’s largest and most renowned organizations are moving to Teams telephony with Tendfor.

When Tom Arbuthnot talks, the Teams world listens. 

At Tendfor, we are stoked that he highlighted our recent world's first of its kind certification for Microsoft Teams in his Tom Talks blog. 

Get in the know and read what he says on Tom Talks and Twitter via the links below. 

In the wake of Tendfor becoming the first purely API-based contact center platform to be certified for Microsoft Teams, Tendfor's Technical Sales Lead for North America, Ryan O’Connor, sat down with the Telecom Reseller Podcast for an interesting conversation 

Listen to the episode via the link below. 

Netherland's telecom authority ITchannelPRO recognizes Tendfor contact center becoming Certified Solution for Microsoft Teams.

Read the piece in Dutch or Google translated below.