Press & Media

Wednesday, 17th of June 2020

Tendfor becomes world’s first API-based Teams contact center in the process of certification

Tendfor has now been added to the list of contact center products for Teams in the process of being certified by Microsoft.

More importantly, Tendfor is the first – and currently only – switchboard attendant and contact center solution on this list in the most intimately integrated API based “Extend + power” category of certification.

As detailed in the specification of the integration levels, linked at Microsoft below, this means Tendfor is the only system currently working... Read More »

Tuesday, 16th of June 2020

Microsoft France and Tendfor gives webinar

On June the 30:th, 10:00 a.m. - 11:00 a.m. CEST, Microsoft France and Tendfor will give a webinar on the API based future of enterprise telephony in Teams.

Most of the content will be in English. 

Sign up using the link below. 

Tuesday, 26th of May 2020

A word on contact center and attendant console certification for Teams

Since Microsoft announced contact center products currently in the process of being certified for Microsoft Teams last week, we have received some questions about why Tendfor is not on the list.

Tendfor is the world’s first – and currently only – native contact center and attendant console platform in production against the new Cloud Communications APIs for Teams.

At this time, the certification protocols are only available for legacy style SBC connected systems with basic PBX functionality... Read More »

Saturday, 2nd of May 2020

Centrality reaches a UK first milestone with Tendfor

In moving their acclaimed service desk completely to Teams and the Microsoft cloud with Tendfor, Centrality becomes the first ever native API based professional Teams contact center installation in production in the UK.

We are proud to be first contact Centre in the UK to utilise a Microsoft Teams native telephony system. We chose to use MS Teams native for our contact centre solution as MS Teams has become the go to organisation collaboration tool.

With... Read More »

Thursday, 2nd of April 2020

Today we are red and white

At Tendfor we are exceedingly happy to have telecom sales, architect and solution legend Lars Bindløv join our team as Country Manager Sales and Solutions, Denmark.

With extensive experience from organizations like TDC and Trio/Enghouse, Lars has a long and illustrious background in assisting customers and partners in finding the best solutions for communications and customer service needs. Most recently, Lars comes from IoT Denmark.

Lars will make sure partners and customers in Denmark will receive the... Read More »

Tuesday, 31st of March 2020

Telenor introduces API based Teams telephony with Tendfor

Telenor Sweden becomes the world’s first carrier to release true API based professional telephony in Microsoft Teams.

Telenor's Smart communications switchboard uses Tendfor’s unique cloud technology to offer full attendant console and contact center functionality in Teams.

Read more about Telenor’s new Teams offer at Telekom idag using the link below.

Monday, 23rd of March 2020

Free Tendfor attendant console & contact center for Teams during COVID-19

For organizations needing switchboard attendants and contact center agents to be able to work from their homes, Tendfor is now offering 2 months free production use of our Teams platform.

Paired with Microsoft’s offers of free Teams during this pandemic (link below), it can hopefully give some organizations stricken by the effects of the Corona outbreak an avenue to keeping the doors to vital customer service functions open, without additional strain on finances.

Microsoft Teams is helping... Read More »

Tuesday, 17th of March 2020

Case study Teams telephony

From AudioCodes comes a great success story about the world's first organization to go live with all native API based Teams contact center and attendant console with Tendfor in Azure. This was in late 2019. 

Join the revolution with Tendfor, AudioCodes and blinQ!

Wednesday, 4th of March 2020

Meet Tendfor and Telenor at the Teams-day event

Wednesday the 11:th of March is the date of the Teams happening of the year – the Teams-day!

Tendfor will be there together with Telenor to demo the enterprise telephony of the future, all in the Microsoft cloud and Teams. A world’s first!

Tuesday, 4th of February 2020

Tendfor first to release API based Teams presence to production!

This week our production and POC customers will receive API-based Teams presence in all Tendfor Teams interfaces, such as Teams app, mobile apps and full attendant console.

Check out a short video demo via the link below.