Technology

Friday, 19th of June 2020

Tendfor, the global citizen

To fully leverage the new global enterprise telephony possibilities offered by Microsoft Teams, you need more international features than ever.

For us that includes time zone sensitive queue scheduling, calendar monitoring and absence handling with personal auto attendant features.

It also means having all user interfaces and system phrases – like auto attendant, queue position and waiting time messages – available in more and more languages.

Now we increase our international dictionary to offer full support for all... Read More »

Wednesday, 17th of June 2020

Tendfor becomes world’s first API-based Teams contact center in the process of certification

Tendfor has now been added to the list of contact center products for Teams in the process of being certified by Microsoft.

More importantly, Tendfor is the first – and currently only – switchboard attendant and contact center solution on this list in the most intimately integrated API based “Extend + power” category of certification.

As detailed in the specification of the integration levels, linked at Microsoft below, this means Tendfor is the only system currently working... Read More »

Tuesday, 16th of June 2020

Microsoft France and Tendfor gives webinar

On June the 30:th, 10:00 a.m. - 11:00 a.m. CEST, Microsoft France and Tendfor will give a webinar on the API based future of enterprise telephony in Teams.

Most of the content will be in English. 

Sign up using the link below. 

Saturday, 2nd of May 2020

Centrality reaches a UK first milestone with Tendfor

In moving their acclaimed service desk completely to Teams and the Microsoft cloud with Tendfor, Centrality becomes the first ever native API based professional Teams contact center installation in production in the UK.

We are proud to be first contact Centre in the UK to utilise a Microsoft Teams native telephony system. We chose to use MS Teams native for our contact centre solution as MS Teams has become the go to organisation collaboration tool.

With... Read More »

Tuesday, 31st of March 2020

Telenor introduces API based Teams telephony with Tendfor

Telenor Sweden becomes the world’s first carrier to release true API based professional telephony in Microsoft Teams.

Telenor's Smart communications switchboard uses Tendfor’s unique cloud technology to offer full attendant console and contact center functionality in Teams.

Read more about Telenor’s new Teams offer at Telekom idag using the link below.

Tuesday, 17th of March 2020

Case study Teams telephony

From AudioCodes comes a great success story about the world's first organization to go live with all native API based Teams contact center and attendant console with Tendfor in Azure. This was in late 2019. 

Join the revolution with Tendfor, AudioCodes and blinQ!

Tuesday, 4th of February 2020

Tendfor first to release API based Teams presence to production!

This week our production and POC customers will receive API-based Teams presence in all Tendfor Teams interfaces, such as Teams app, mobile apps and full attendant console.

Check out a short video demo via the link below. 

Tuesday, 31st of December 2019

Happy New Teams Year from us at Tendfor

At Tendfor, we want to wish all our customers, partners and friends all the very best for 2020 and thank you all for making 2019 so special.

We finished 2019 off by – the day after their launch – moving our multi-tenant Azure production platform to new v1.0 Microsoft Graph Cloud Communications APIs for Teams.

Teams telephony for enterprises is now a reality, and we remain the only supplier in the world offering a fully featured attendant... Read More »

Monday, 25th of November 2019

Tendfor at Swedish UC Association, SUCK

We are happy to be the main sponsor for the next meetup for the Swedish UC Association – SUCK – on the 4:th of December. We’re stoked to get to talk a bit about the tech behind the new Tendfor Teams platform and Teams telephony in general.

Microsoft has extended a special invitation to host the meetup at their brand spanking new offices in downtown Stockholm, so this will be an especially good opportunity to have an... Read More »

Wednesday, 13th of November 2019

Try true Teams telephony

Tendfor is the tool to ride the Teams wave to its full communications potential. No wax needed. 

At Microsoft Ignite, the 8 platforms currently offering contact center functionality for Teams were presented, and Tendfor was the only Nordic solution in that group.

Furthermore, Tendfor is currently the only solution in the world offering both contact center functionality and a truly professional attendant console based on the new Microsoft Calling APIs.

We now have 15 organizations running POCs in... Read More »