Development

Tuesday, 22nd of November 2022

Unique Microsoft Compliance Recording from Tendfor

We will shortly be releasing a unique contact center integrated take on Microsoft Teams Compliance Recording. 

Tendfor customers will be able to record only contact center and/or attendant console calls coming in through queues, without the risk of having private Teams calls to the agents recorded. 

This is a highly requested feature that respects the privacy of staff. Now this no longer has to block your organization’s move to an all-Teams contact center/attendant console. 

As an added security/privacy bonus, recorded calls... Read More »

Thursday, 3rd of November 2022

The best attendant console gets even better

The world's best attendant console/receptionist for Microsoft Teams is about to get a whole lot better.

This is just one of the many new features and improvements arriving with our upcoming release, reach out, and we will tell you more. 

Friday, 11th of March 2022

Tom Talks Tendfor

When Tom Arbuthnot talks, the Teams world listens. 

At Tendfor, we are stoked that he highlighted our recent world's first of its kind certification for Microsoft Teams in his Tom Talks blog. 

Get in the know and read what he says on Tom Talks and Twitter via the links below. 

Friday, 4th of March 2022

Tendfor on Telecom Reseller Podcast

In the wake of Tendfor becoming the first purely API-based contact center platform to be certified for Microsoft Teams, Tendfor's Technical Sales Lead for North America, Ryan O’Connor, sat down with the Telecom Reseller Podcast for an interesting conversation 

Listen to the episode via the link below. 

Thursday, 24th of February 2022

ITchannelPRO on Tendfor's Teams certification

Netherland's telecom authority ITchannelPRO recognizes Tendfor contact center becoming Certified Solution for Microsoft Teams.

Read the piece in Dutch or Google translated below. 

Thursday, 24th of February 2022

Telekom idag on Tendfor's Teams certification

Tendfor's Mårten Ekblad and Tobias Nortvedt met with leading Swedish telecom publication, Telekom idag, for a talk about Tendfor's recent Microsoft Teams certification. 

Read the piece via the links below (Swedish and Google translated to English). 

Friday, 30th of April 2021

Brave new world for multinationals like COLAS

For multinationals, 100% API-based Microsoft Teams telephony with Tendfor finally opens the door to the "holy trinity" of global telephony:

  • Softphones in a global HA platform - available in Skype for Business, but better in Teams
  • Support system for professional agents in the same HA topology as Teams, with full native PBX replacement functionality – first made possible with Tendfor for Teams
  • Local breakouts for PSTN numbers from all (and many simultaneous) service providers, including Microsoft's own Calling... Read More »

Thursday, 28th of January 2021

It is complete – PSTN out is here

In our most awaited feature release yet since the launch of Tendfor Teams in late 2019 – we are finally placing the last piece of the native Teams telephony puzzle. 

We can now offer full PBX replacement functionality natively in Microsoft Teams without limitations.

With PSTN outbound now in place in the Microsoft Teams API, we will start offering select customers this feature in their production environments starting this week. Another “world’s first” in the impressive row of... Read More »

Thursday, 31st of December 2020

Happy 2021!

While we have all been waiting for the struggles of 2020 to end, for us at Tendfor, 2021 also marks an exciting new beginning in other ways.

Over the last year we have separated completely from all our integrations with our previous ownership structure, and 2021 will be the first year we start with all the employees, all the tech and the entire quickly expanding operation run independently, all within Tendfor AB.

We wish to take this... Read More »

Friday, 6th of November 2020

The world is changing. Are you?

Native Microsoft Teams telephony for uncompromising contact center and switchboard operator functionality is no longer the future, it is now.

With the world’s first and only service provider independent production platform for 100% API and Microsoft cloud-based Teams telephony, you can work with any Direct Routing partner, but also with Microsoft Calling Plans.

Better yet, you can mix and match to combine different providers and methods for getting your numbers connected to Teams for truly global deployment... Read More »