To fully leverage the new global enterprise telephony possibilities offered by Microsoft Teams, you need more international features than ever.
For us that includes time zone sensitive queue scheduling, calendar monitoring and absence handling with personal auto attendant features.
It also means having all user interfaces and system phrases – like auto attendant, queue position and waiting time messages – available in more and more languages.
Now we increase our international dictionary to offer full support for all... Read More »
Tendfor has now been added to the list of contact center products for Teams in the process of being certified by Microsoft.
More importantly, Tendfor is the first – and currently only – switchboard attendant and contact center solution on this list in the most intimately integrated API based “Extend + power” category of certification.
As detailed in the specification of the integration levels, linked at Microsoft below, this means Tendfor is the only system currently working... Read More »
Since Microsoft announced contact center products currently in the process of being certified for Microsoft Teams last week, we have received some questions about why Tendfor is not on the list.
Tendfor is the world’s first – and currently only – native contact center and attendant console platform in production against the new Cloud Communications APIs for Teams.
At this time, the certification protocols are only available for legacy style SBC connected systems with basic PBX functionality... Read More »
Telenor Sweden becomes the world’s first carrier to release true API based professional telephony in Microsoft Teams.
Telenor's Smart communications switchboard uses Tendfor’s unique cloud technology to offer full attendant console and contact center functionality in Teams.
Read more about Telenor’s new Teams offer at Telekom idag using the link below.
Wednesday the 11:th of March is the date of the Teams happening of the year – the Teams-day!
Tendfor will be there together with Telenor to demo the enterprise telephony of the future, all in the Microsoft cloud and Teams. A world’s first!
This week our production and POC customers will receive API-based Teams presence in all Tendfor Teams interfaces, such as Teams app, mobile apps and full attendant console.
Check out a short video demo via the link below.
At Tendfor, we want to wish all our customers, partners and friends all the very best for 2020 and thank you all for making 2019 so special.
We finished 2019 off by – the day after their launch – moving our multi-tenant Azure production platform to new v1.0 Microsoft Graph Cloud Communications APIs for Teams.
Teams telephony for enterprises is now a reality, and we remain the only supplier in the world offering a fully featured attendant... Read More »
Today, what we have had to keep to ourselves as members of the TAP program, finally became public. The Graph Calling API for Teams will be released in December!
Thanks for the heads up about that Linus.
Tendfor is currently the only professional contact center solution and attendant console in the world using these APIs being used by customers. We expect that to be the case for some time.
This means your organization can get the Teams telephony of the... Read More »
We are happy to be the main sponsor for the next meetup for the Swedish UC Association – SUCK – on the 4:th of December. We’re stoked to get to talk a bit about the tech behind the new Tendfor Teams platform and Teams telephony in general.
Microsoft has extended a special invitation to host the meetup at their brand spanking new offices in downtown Stockholm, so this will be an especially good opportunity to have an... Read More »
Tendfor is the tool to ride the Teams wave to its full communications potential. No wax needed.
At Microsoft Ignite, the 8 platforms currently offering contact center functionality for Teams were presented, and Tendfor was the only Nordic solution in that group.
Furthermore, Tendfor is currently the only solution in the world offering both contact center functionality and a truly professional attendant console based on the new Microsoft Calling APIs.
We now have 15 organizations running POCs in... Read More »