The most advanced native attendant console and contact center platform for Microsoft Teams is constantly evolving.
During June, Tendfor CCaaS customers all over the world received new features such as:
We will shortly be releasing a unique contact center integrated take on Microsoft Teams Compliance Recording.
Tendfor customers will be able to record only contact center and/or attendant console calls coming in through queues, without the risk of having private Teams calls to the agents recorded.
This is a highly requested feature that respects the privacy of staff. Now this no longer has to block your organization’s move to an all-Teams contact center/attendant console.
As an added security/privacy bonus, recorded calls... Read More »
Tendfor is the first fully Microsoft Teams certified, native all API-based contact center and attendant console solution.
Read about our partnership offerings with Microsoft in their Teams blog below, and contact us to find out more about why so many of the world’s largest and most renowned organizations are moving to Teams telephony with Tendfor.
Read about Tendfor and the various options for moving to professional Teams telephony in the leading Swedish telecom publication via the link below.
For our Norwegian readers (and Google Translate aficionados), I can recommend this insightful article from Kai Stenberg at blinQ.
More via link below.
With so many interesting new enterprise customers moving to professional native Teams telephony with Tendfor in the Benelux region on a weekly basis, we are happy to receive this recognition of what we do together from the local Microsoft team.
We look forward to continuing offering the next generation communications solutions with Microsoft all over the world.
At Tendfor we are proud to work with consummate professionals like Mikael and Hillside Nordic. Great new enterprise Tendfor Teams conversion case completed Mikael - good job as always. ❤
You can read Mikael's post and get in touch with him below.
In our most awaited feature release yet since the launch of Tendfor Teams in late 2019 – we are finally placing the last piece of the native Teams telephony puzzle.
We can now offer full PBX replacement functionality natively in Microsoft Teams without limitations.
With PSTN outbound now in place in the Microsoft Teams API, we will start offering select customers this feature in their production environments starting this week. Another “world’s first” in the impressive row of... Read More »
On June the 30:th, 10:00 a.m. - 11:00 a.m. CEST, Microsoft France and Tendfor will give a webinar on the API based future of enterprise telephony in Teams.
Most of the content will be in English.
Sign up using the link below.
Since Microsoft announced contact center products currently in the process of being certified for Microsoft Teams last week, we have received some questions about why Tendfor is not on the list.
Tendfor is the world’s first – and currently only – native contact center and attendant console platform in production against the new Cloud Communications APIs for Teams.
At this time, the certification protocols are only available for legacy style SBC connected systems with basic PBX functionality... Read More »