Miscellaneous

Saturday, 8th of July 2023

New Tendfor 3.14 release in worldwide GA production

The most advanced native attendant console and contact center platform for Microsoft Teams is constantly evolving.

During June, Tendfor CCaaS customers all over the world received new features such as:

  • Advanced new text-to-speech functionality, where we offer the full syntax of Microsoft’s advanced TTS, with free use of all voices and Tendfor’s standard variables like queue position and waiting time messages in the same voice.
  • We are now allowing Tendfor’s unique multi-language capabilities to extend beyond our 10... Read More »

Friday, 23rd of June 2023

AAA

Based on our performance up until the end of 2022, Tendfor has shown unparalleled growth resulting in industry leading profitability.

This places us in a position where we, just three-and-a-half years after the release of our Microsoft Teams certified contact center SaaS platform, have already been awarded triple A status by Dun & Bradstreet.

Signifying the highest level of creditworthiness and financial stability, this affords our customers and partners confidence in our independence and continued devotion to... Read More »

Friday, 20th of January 2023

New Tendfor white paper

With so many of the world’s largest organization relying on Tendfor for their advanced Teams contact center and attendant console functionality, our partnership with Microsoft is broadening in a number of markets around the globe.

We are thankful to work closely with Microsoft's global team whom assisted in producing our new marketing material in print and video to be used at Microsoft internally, as well as in marketing on the Microsoft AppSource, by our partners and... Read More »

Saturday, 31st of December 2022

What a year

At Tendfor, we would like to thank our amazing customers and partners for another magical year.

It is hard to believe that since the end of 2019 and the release of our unique Microsoft Teams contact center and attendant console, we have achieved milestones like becoming the world’s first all API-based production platform for Microsoft Teams contact center/attendant console, and the first to be Microsoft certified for API-based native Teams contact center, having paying customers in... Read More »

Saturday, 24th of December 2022

Merry Christmas and Happy Holidays

As we celebrate this holiday season, we remain acutely aware that we still have a tragic ongoing war in Europe.

Because of that, we yet again forgo our traditional Christmas gifts and donate to humanitarian aid for the people of Ukraine through the important work of Médecins Sans Frontières.

Tuesday, 22nd of November 2022

Unique Microsoft Compliance Recording from Tendfor

We will shortly be releasing a unique contact center integrated take on Microsoft Teams Compliance Recording. 

Tendfor customers will be able to record only contact center and/or attendant console calls coming in through queues, without the risk of having private Teams calls to the agents recorded. 

This is a highly requested feature that respects the privacy of staff. Now this no longer has to block your organization’s move to an all-Teams contact center/attendant console. 

As an added security/privacy bonus, recorded calls... Read More »

Saturday, 1st of October 2022

End of an era

Nostalgic to pull the trigger on the last renewal under this program.

Now we hope for an awesome ISV option under the new partner model to emerge this year. 

With our co-sell status and our status as certified solution for Microsoft Teams also achieved during this year, we look forward to a continued great cooperation with all our friends within the Microsoft-family all over the world.

You all rock!

Wednesday, 27th of July 2022

Tendfor featured in Microsoft's Inspire Teams blog

Tendfor is the first fully Microsoft Teams certified, native all API-based contact center and attendant console solution. 

Read about our partnership offerings with Microsoft in their Teams blog below, and contact us to find out more about why so many of the world’s largest and most renowned organizations are moving to Teams telephony with Tendfor.

Friday, 11th of March 2022

Tom Talks Tendfor

When Tom Arbuthnot talks, the Teams world listens. 

At Tendfor, we are stoked that he highlighted our recent world's first of its kind certification for Microsoft Teams in his Tom Talks blog. 

Get in the know and read what he says on Tom Talks and Twitter via the links below. 

Wednesday, 23rd of February 2022

Tendfor Becomes the First Purely API-integrated Contact Center to be Certified for Microsoft Teams

We are exceedingly proud to announce that the world’s first ever purely API-based production platform for contact center and attendant console for Microsoft Teams, is now also the first API-based contact center to become certified for Microsoft Teams.

This milestone means that Tendfor is the first (and currently only) contact center certified for Microsoft Teams that works with Microsoft Calling Plans and Operator connect. Naturally we also work with all Direct Routing providers.

Tendfor customers can also... Read More »