Later this early summer, all Tendfor customers will get a revolutionary new Teams app and web interface that will help boost productivity and customer service levels.  

For the first time in any native Microsoft Teams contact center, we are offering a truly unified interface that incorporates all of the advanced contact center information and controls, but also essentials like caller ID-based contact views in systems like Dynamics 365.

This gives professional contact center agents total information and... Read More »

Based on our performance up until the end of 2022, Tendfor has shown unparalleled growth resulting in industry leading profitability.

This places us in a position where we, just three-and-a-half years after the release of our Microsoft Teams certified contact center SaaS platform, have already been awarded triple A status by Dun & Bradstreet.

Signifying the highest level of creditworthiness and financial stability, this affords our customers and partners confidence in our independence and continued devotion to... Read More »

At Tendfor, we would like to thank our amazing customers and partners for another magical year.

It is hard to believe that since the end of 2019 and the release of our unique Microsoft Teams contact center and attendant console, we have achieved milestones like becoming the world’s first all API-based production platform for Microsoft Teams contact center/attendant console, and the first to be Microsoft certified for API-based native Teams contact center, having paying customers in... Read More »

Nostalgic to pull the trigger on the last renewal under this program.

Now we hope for an awesome ISV option under the new partner model to emerge this year. 

With our co-sell status and our status as certified solution for Microsoft Teams also achieved during this year, we look forward to a continued great cooperation with all our friends within the Microsoft-family all over the world.

You all rock!

We are exceedingly proud to announce that the world’s first ever purely API-based production platform for contact center and attendant console for Microsoft Teams, is now also the first API-based contact center to become certified for Microsoft Teams.

This milestone means that Tendfor is the first (and currently only) contact center certified for Microsoft Teams that works with Microsoft Calling Plans and Operator connect. Naturally we also work with all Direct Routing providers.

Tendfor customers can also... Read More »

How do you even begin to describe a year that has brought us so many new happy customers all over the world?

All we can do is thank our amazing partners, who have helped us bring Tendfor to happy customers in so many countries. Among them, some of the largest and most select enterprises in the world.

After being the first to release a true API-based platform for professional Teams telephony into full GA production back in... Read More »

As a rapidly expanding export organization, with customers and partners in more than 10 national markets, we are proud to announce Tendfor has been chosen by Business Sweden to be part of their export coaching program were we will receive complimentary assistance from one of their seasoned experts on how to best leverage the global market.

Tendfor’s participation is handled from the US Business Sweden branch, and we are thrilled about the insights and tips we... Read More »

In our most awaited feature release yet since the launch of Tendfor Teams in late 2019 – we are finally placing the last piece of the native Teams telephony puzzle. 

We can now offer full PBX replacement functionality natively in Microsoft Teams without limitations.

With PSTN outbound now in place in the Microsoft Teams API, we will start offering select customers this feature in their production environments starting this week. Another “world’s first” in the impressive row of... Read More »

While we have all been waiting for the struggles of 2020 to end, for us at Tendfor, 2021 also marks an exciting new beginning in other ways.

Over the last year we have separated completely from all our integrations with our previous ownership structure, and 2021 will be the first year we start with all the employees, all the tech and the entire quickly expanding operation run independently, all within Tendfor AB.

We wish to take this... Read More »

Tendfor has now been added to the list of contact center products for Teams in the process of being certified by Microsoft.

More importantly, Tendfor is the first – and currently only – switchboard attendant and contact center solution on this list in the most intimately integrated API based “Extend + power” category of certification.

As detailed in the specification of the integration levels, linked at Microsoft below, this means Tendfor is the only system currently working... Read More »