Tendfor becomes world’s first API-based Teams contact center in the process of certification

Wednesday, 17th of June 2020

Tendfor has now been added to the list of contact center products for Teams in the process of being certified by Microsoft.

More importantly, Tendfor is the first – and currently only – switchboard attendant and contact center solution on this list in the most intimately integrated API based “Extend + power” category of certification.

As detailed in the specification of the integration levels, linked at Microsoft below, this means Tendfor is the only system currently working independently of service provider. Hence, organizations can choose – or even mix and match – various ways of getting PSTN calls into Microsoft 365/Teams in different geographical regions.

This is a defining advantage for international enterprises that wants to leverage the full potential of the Teams platform for professional calling features, making Tendfor as global and flexible as Teams itself.

Add to that also that we…

  • Are 100% multi-tenant Azure hosted
  • Use the API to monitor Teams presence
  • Have Teams apps implementing the Teams SDK
  • Offer super quick and easy onboarding

 …and it should be clear why the Tendfor slogan is “Voice of the future”.