Since Microsoft announced contact center products currently in the process of being certified for Microsoft Teams last week, we have received some questions about why Tendfor is not on the list.

Tendfor is the world’s first – and currently only – native contact center and attendant console platform in production against the new Cloud Communications APIs for Teams.

At this time, the certification protocols are only available for legacy style SBC connected systems with basic PBX functionality... Read More »

From AudioCodes comes a great success story about the world's first organization to go live with all native API based Teams contact center and attendant console with Tendfor in Azure. This was in late 2019. 

Join the revolution with Tendfor, AudioCodes and blinQ!

This week our production and POC customers will receive API-based Teams presence in all Tendfor Teams interfaces, such as Teams app, mobile apps and full attendant console.

Check out a short video demo via the link below. 

Today, what we have had to keep to ourselves as members of the TAP program, finally became public. The Graph Calling API for Teams will be released in December!

Thanks for the heads up about that Linus.

Tendfor is currently the only professional contact center solution and attendant console in the world using these APIs being used by customers. We expect that to be the case for some time.

This means your organization can get the Teams telephony of the... Read More »

Tonight, we receive the news we have almost not dared to hope for from Microsoft Ignite – the Teams Calling APIs are out!

We are honored to be among the few tech companies introduced on stage as already having a contact center solution ready. 

More importantly, though, we are still the only platform in the world offering a fully featured attendant console in Azure for these new APIs. 

Kudos to Andrew Bybee and his amazing team – they... Read More »

In a quantum leap for the Tendfor platform, with the release of Tendfor 3.0, we are now offering an ultra-modern infrastructure for various hosted deployment methods. The system now offers:

• Full multi-tenant support
• Built in MS Service Fabric based High Availability for hosting
• Support for hosting with hybrid deployment, with full presence monitoring of users in O365
• Unique support for hosting directly against O365 Skype for Business Online (and in the future, Teams)

Tendfor’s Eric Sandström celebrates a successful delivery with a thumbs-up in Rottnes massive H11D forestry harvester.

Together with partner Atea, we are proud to announce that another happy customer has now gone live with Tendfor as their Skype for Business support system for telephony.

The implementation at Rottne – First in Forest – included some interesting challenges and product adaptations; including development to make the Tendfor platform handle Spectralink DECT phones that were not fully compatible with S4B... Read More »