Teknik & teknologi
The most advanced native attendant console and contact center platform for Microsoft Teams is constantly evolving.
During June, Tendfor CCaaS customers all over the world received new features such as:
We will shortly be releasing a unique contact center integrated take on Microsoft Teams Compliance Recording.
Tendfor customers will be able to record only contact center and/or attendant console calls coming in through queues, without the risk of having private Teams calls to the agents recorded.
This is a highly requested feature that respects the privacy of staff. Now this no longer has to block your organization’s move to an all-Teams contact center/attendant console.
As an added security/privacy bonus, recorded calls... Läs mer »
The world's best attendant console/receptionist for Microsoft Teams is about to get a whole lot better.
This is just one of the many new features and improvements arriving with our upcoming release, reach out, and we will tell you more.
Tendfor is the first fully Microsoft Teams certified, native all API-based contact center and attendant console solution.
Read about our partnership offerings with Microsoft in their Teams blog below, and contact us to find out more about why so many of the world’s largest and most renowned organizations are moving to Teams telephony with Tendfor.
When Tom Arbuthnot talks, the Teams world listens.
At Tendfor, we are stoked that he highlighted our recent world's first of its kind certification for Microsoft Teams in his Tom Talks blog.
Get in the know and read what he says on Tom Talks and Twitter via the links below.
In the wake of Tendfor becoming the first purely API-based contact center platform to be certified for Microsoft Teams, Tendfor's Technical Sales Lead for North America, Ryan O’Connor, sat down with the Telecom Reseller Podcast for an interesting conversation
Listen to the episode via the link below.
Netherland's telecom authority ITchannelPRO recognizes Tendfor contact center becoming Certified Solution for Microsoft Teams.
Read the piece in Dutch or Google translated below.
Tendfor's Mårten Ekblad and Tobias Nortvedt met with leading Swedish telecom publication, Telekom idag, for a talk about Tendfor's recent Microsoft Teams certification.
Read the piece via the links below (Swedish and Google translated to English).
The municipality of Varberg, on the beautiful west coast of Sweden became the first Swedish municipality to move to Microsoft Teams telephony when they went live this spring.
Swedish municipalities are extremely complex when it comes to contact center and attendant console demands, with a very intricate set of needs for specific functionality and system integrations.
Tendfor was chosen by our partner Telenor to offer all that functionality for Varberg's professionals, and we have been privileged to... Läs mer »