Press & media

Fredag, 20:e januari 2023

New Tendfor white paper

With so many of the world’s largest organization relying on Tendfor for their advanced Teams contact center and attendant console functionality, our partnership with Microsoft is broadening in a number of markets around the globe.

We are thankful to work closely with Microsoft's global team whom assisted in producing our new marketing material in print and video to be used at Microsoft internally, as well as in marketing on the Microsoft AppSource, by our partners and... Läs mer »

Tisdag, 22:a november 2022

Unique Microsoft Compliance Recording from Tendfor

We will shortly be releasing a unique contact center integrated take on Microsoft Teams Compliance Recording. 

Tendfor customers will be able to record only contact center and/or attendant console calls coming in through queues, without the risk of having private Teams calls to the agents recorded. 

This is a highly requested feature that respects the privacy of staff. Now this no longer has to block your organization’s move to an all-Teams contact center/attendant console. 

As an added security/privacy bonus, recorded calls... Läs mer »

Torsdag, 3:e november 2022

The best attendant console gets even better

The world's best attendant console/receptionist for Microsoft Teams is about to get a whole lot better.

This is just one of the many new features and improvements arriving with our upcoming release, reach out, and we will tell you more. 

Onsdag, 27:e juli 2022

Tendfor featured in Microsoft's Inspire Teams blog

Tendfor is the first fully Microsoft Teams certified, native all API-based contact center and attendant console solution. 

Read about our partnership offerings with Microsoft in their Teams blog below, and contact us to find out more about why so many of the world’s largest and most renowned organizations are moving to Teams telephony with Tendfor.

Fredag, 11:e mars 2022

Tom Talks Tendfor

When Tom Arbuthnot talks, the Teams world listens. 

At Tendfor, we are stoked that he highlighted our recent world's first of its kind certification for Microsoft Teams in his Tom Talks blog. 

Get in the know and read what he says on Tom Talks and Twitter via the links below. 

Fredag, 4:e mars 2022

Tendfor on Telecom Reseller Podcast

In the wake of Tendfor becoming the first purely API-based contact center platform to be certified for Microsoft Teams, Tendfor's Technical Sales Lead for North America, Ryan O’Connor, sat down with the Telecom Reseller Podcast for an interesting conversation 

Listen to the episode via the link below. 

Torsdag, 24:e februari 2022

ITchannelPRO on Tendfor's Teams certification

Netherland's telecom authority ITchannelPRO recognizes Tendfor contact center becoming Certified Solution for Microsoft Teams.

Read the piece in Dutch or Google translated below. 

Torsdag, 24:e februari 2022

Telekom idag on Tendfor's Teams certification

Tendfor's Mårten Ekblad and Tobias Nortvedt met with leading Swedish telecom publication, Telekom idag, for a talk about Tendfor's recent Microsoft Teams certification. 

Read the piece via the links below (Swedish and Google translated to English). 

Onsdag, 23:e februari 2022

Tendfor Becomes the First Purely API-integrated Contact Center to be Certified for Microsoft Teams

We are exceedingly proud to announce that the world’s first ever purely API-based production platform for contact center and attendant console for Microsoft Teams, is now also the first API-based contact center to become certified for Microsoft Teams.

This milestone means that Tendfor is the first (and currently only) contact center certified for Microsoft Teams that works with Microsoft Calling Plans and Operator connect. Naturally we also work with all Direct Routing providers.

Tendfor customers can also... Läs mer »