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In our most awaited feature release yet since the launch of Tendfor Teams in late 2019 – we are finally placing the last piece of the native Teams telephony puzzle.
We can now offer full PBX replacement functionality natively in Microsoft Teams without limitations.
With PSTN outbound now in place in the Microsoft Teams API, we will start offering select customers this feature in their production environments starting this week. Another “world’s first” in the impressive row of... Read More »
On the 11:th of March at 9:00-10:00 am CET, Tendfor’s Tobias Nortvedt and Microsoft’s Andreas Adolfsson will host a webinar on the advantages of a fully featured receptionist/operator/attendant console in Microsoft Teams.
We can promise an interesting conversation, where you will gain an understanding of the possibilities offered by Microsoft’s new API for Teams telephony.
Tobias will go over practical use cases and cover what is required to get started.
Sign up to join in below (the webinar... Read More »
Having known and admired the work of Tobias Nortvedt for many years – the Tendfor team is exceedingly happy to finally have him onboard. We are stoked to get the privilege of benefiting from his experience and knowledge.
Tobias will strengthen Tendfor’ s stellar line-up as senior sales executive, with responsibility for key partnerships and large accounts. He will be a major asset to all our partners and customers.
Joining us from Enghouse Interactive, where he similarly... Read More »
In addition to previous regions, you can now also get full telephony functionality in Teams with Microsoft Calling Plans in:
Tendfor remains the only production platform to offer Calling Plans compatible contact center and attendant console functionality with Teams.
Tendfor has now been added to the list of contact center products for Teams in the process of being certified by Microsoft.
More importantly, Tendfor is the first – and currently only – switchboard attendant and contact center solution on this list in the most intimately integrated API based “Extend + power” category of certification.
As detailed in the specification of the integration levels, linked at Microsoft below, this means Tendfor is the only system currently working... Read More »
On June the 30:th, 10:00 a.m. - 11:00 a.m. CEST, Microsoft France and Tendfor will give a webinar on the API based future of enterprise telephony in Teams.
Most of the content will be in English.
Sign up using the link below.
Since Microsoft announced contact center products currently in the process of being certified for Microsoft Teams last week, we have received some questions about why Tendfor is not on the list.
Tendfor is the world’s first – and currently only – native contact center and attendant console platform in production against the new Cloud Communications APIs for Teams.
At this time, the certification protocols are only available for legacy style SBC connected systems with basic PBX functionality... Read More »
In moving their acclaimed service desk completely to Teams and the Microsoft cloud with Tendfor, Centrality becomes the first ever native API based professional Teams contact center installation in production in the UK.
We are proud to be first contact Centre in the UK to utilise a Microsoft Teams native telephony system. We chose to use MS Teams native for our contact centre solution as MS Teams has become the go to organisation collaboration tool.
With... Read More »
At Tendfor we are exceedingly happy to have telecom sales, architect and solution legend Lars Bindløv join our team as Country Manager Sales and Solutions, Denmark.
With extensive experience from organizations like TDC and Trio/Enghouse, Lars has a long and illustrious background in assisting customers and partners in finding the best solutions for communications and customer service needs. Most recently, Lars comes from IoT Denmark.
Lars will make sure partners and customers in Denmark will receive the... Read More »
Telenor Sweden becomes the world’s first carrier to release true API based professional telephony in Microsoft Teams.
Telenor's Smart communications switchboard uses Tendfor’s unique cloud technology to offer full attendant console and contact center functionality in Teams.
Read more about Telenor’s new Teams offer at Telekom idag using the link below.