The municipality of Varberg, on the beautiful west coast of Sweden became the first Swedish municipality to move to Microsoft Teams telephony when they went live this spring.

Swedish municipalities are extremely complex when it comes to contact center and attendant console demands, with a very intricate set of needs for specific functionality and system integrations. 

Tendfor was chosen by our partner Telenor to offer all that functionality for Varberg's professionals, and we have been privileged to get the opportunity to work with and learn from their great team, on what has been a remarkably smooth transition for them. 

We congratulate Mary and the entire team at Varbergs kommun on a job extremely well done to achieve that goal. 

Read more about their work in Telekomidag via the link below.