Tendfor at Addtech
We have been trusted with providing publicly listed powerhouse technology trading group, Addtech, with our state of the art Attendant and Contact Center Solution, Tendfor.
The rollout has been yet another smooth Tendfor implementation at an organization at the very cutting edge of Swedish industry – and the Addtech team has already helped reshape and improve our platform.
Based on their wishes, we now offer unique multi-company support for agents, which automatically “locks down” searches depending on called number or department – while still providing access the full contact roster at a mere click of a button.
Based on listening to, and understanding Addtech’s needs, Tendfor can now assist the organization in offering an even higher level of service to subsidiaries within the high-tech group.
Our partner Advania has been the selling party in this deal.
We look forward to a continued exciting relationship with Addtech.